FAQ

Yes! Institutes and research groups are working at full speed on valid, randomized and controlled studies. We have linked some of these studies below:

– Oxidative Stress in Muscle Diseases: Current and Future Therapy 

– Low-level laser therapy (LLLT) in human progressive-intensity running:

– A randomized double-blind placebo-controlled trial with a single elite runner

Depending on the area of application, we recommend a power level adjustable on the device for the treatment time of only 5 minutes. You can find more information about the application areas here.

The beyondRED PRO besitzt die Eigenschaft, eine hohe Energie zu bündeln und gleichzeitig abzugeben. Unsere Photobiomodulations Therapie arbeitet mit 10w Gesamtleistung und erreicht seine volle Wirkung bereits in wenigen Minuten.

The two IR-A wavelengths (810+940nm; ratio 50/50) of the beyondRED® PRO can penetrate soft tissue and reach muscle areas e.g. in the thigh area. The maximum optical power of 10W CW is adjustable in five steps.

The device has been designed to be user-friendly and is approved for home use (Homecare approval).
The handling of the device is self-explanatory.

Anwendungen / Indikationen

Die Photobiomodulations Therapie (PBMT) wird in nahezu allen Teilbereichen der Medizin erfolgreich eingesetzt. Zahlreiche Studien und langjährige, klinische Erfahrungen belegen die Wirksamkeit der PBMT. Nachfolgend ein Auszug aus den umfangreichen Anwendungsmöglichkeiten:

Dermatology:
- Acne
- Ulcus cruris (leg ulcers)
- Neurodermatitis
- Psoriaris
- Decubitus, Herpes Zoster, Herpes labialis

Orthopedics:
- Arthroses
- Arthritis
– Fersensporn

ENT - area:
– Rhinitis
– Sinusitis
– Otitis media

Sports Medicine:
– Distension
- Contusion
- Hematomas
- Achillodynia

Wound treatment:
– Ulcus cruris
- Decubitus
- Postoperative wound healing disorder

Neurology:
- Neuralgia
- Chronic and acute pain conditions

Gynecology and Urology:
– Mastitis
- Cesarean section scars
– Herpes genitalis

Veterinery Medicine:
All listed Indications above

The beyondRED PRO can be operated via the supplied rechargeable battery or an external power supply. The battery pack provides electrical power for 25 minutes. The battery can also be charged with the external power supply.

The external power supply can be used for charging only or for charging and using the beyondRED PRO while the treatment supply. For safety reasons, a special plug/socket system has been selected to ensure that only the original power supply unit can be connected.

The battery of the beyondRED Gun can be fully charged via USB-C within 2.5 hours.

This is strongly dependent on the vibration level and the pressure you exert during the massage. When using the lowest level and little pressure, the battery can last up to 15 hours. However, if you use the highest intensity level and a lot of pressure to massage large muscle groups, the battery life is up to 5 hours.

The beyondRED® GUN has a total of 4 different massage levels. When switched on, you can change the intensity levels by pressing the On/Off button on the bottom of the massage GUN.

The ON/OFF button is located on the bottom of the Massage GUN. Press and hold for 3 seconds to turn the unit on/off. After 10 minutes, the beyondRED® GUN will automatically turn off. Simply press the ON/OFF button again to restart the device.

Your beyondRED® GUN comes with a total of 4 different attachments that you can change by simply pulling them out and plugging them in.

• Individuals with osteoporosis, fractures, muscle strains and acute sprains.
• Individuals with severe heart disease and/or pacemakers.
• Pregnant women and 6 months after delivery only with medical clearance.

Please clean the massage boots only with soft dry cloths. Do not use oils or other chemicals.

Before cleaning the unit, make sure that the power supply is disconnected!

Please make sure to wipe the hoses only superficially with soft dry cloths and do not use water, oils or chemicals.

Before cleaning the unit, make sure that the power supply is disconnected!

Yes, you can switch on/off all 6 chambers of the beyondRED® AIR. Just use the buttons CH1-CH6 (CH = Chamber) for the respective chambers.

You can choose between 4 modes. To do so, press the corresponding letter A-D.

If you want to change the mode during the treatment time, press the ON/Pause button once at the bottom right of the compressor and change to another mode. Then press the ON/Pause button and the programme starts.

Due to the different circumference of the limbs, no general pressure value can be determined.

However, we recommend starting with the lowest pressure of 80 mmHg and increasing it according to the user's situation.

For 20-30 minutes of treatment, the general operating pressure is 80-120 mmHg.

In our store you have the possibility to pay via PayPal, Klarna purchase on account, Klarna installment payment, Giropay and credit card.

With Klarna Pay Later you have the option to pay your invoice after 14 or 30 days. In doing so, you agree to the terms and conditions of Klarna.

If you ever want to return an item, the refund will also be made through the payment method you selected.

With Klarna Installment Purchase (Klarna Slice it) you can divide your invoice amount into 6-24 monthly installments. Klarna will show you the due monthly amount directly for the respective term.

In doing so, you agree to the terms and conditions for the Klarna installment purchase.

In our store you have the possibility to pay with the following credit cards: MasterCard, Visa and American Express.

If you ever want to return an item, the refund will also be made through the payment method you selected.

Pay conveniently and securely with PayPal. If you do not have a PayPal account, you can also pay in our store without a PayPal account by credit/debit card or by Sepa direct debit.

Please note that you agree and accept PayPal's terms and processes.

If you ever want to return an item, the refund will also be made through the payment method you selected.

With Giropay you have the possibility to pay directly via online bank transfer without registration. You also have the possibility to pay with your Giropay account via username and password, and to benefit from the Giropay Buyer Protection.

If you ever want to return an item, the refund will also be made through the payment method you selected.

Wir versenden unsere Pakete mit UPS

Usually shipping takes about 3-4 business days after payment is received.

Unfortunately, we can not influence delivery delays by the parcel service.

Shipping within Germany is free of charge.

You can find the shipping costs of our other delivery countries here

As soon as we receive your order, we will send you the invoice by mail.

You can either order in our online store as a guest or you can create a customer account. You can do this in a few steps here . Enter a password using the link in the email we send you. With your customer account you have, for example, the possibility to view your orders or to inform yourself about the shipping status of your order.

To place an order, add your desired items to the shopping cart and click the "Checkout" button. Now enter your contact information and your desired payment method and complete the purchase.

To make the return as easy as possible for you, the return label is directly in your package.

After receiving the goods you have 14 days to return the products to us.

As soon as we receive your return, we will refund the amount to the payment method you used.

In your package you will find both a return slip and a return label. Simply fill out the return slip and put it in the package. Then simply stick the returns label on the package and you can drop off the package at the nearest parcel store.

Falls dir einmal etwas nicht zusagt, kannst du dein Paket an jedem DHL Paketshop oder einer DHL Packstation in deiner Nähe abgeben.

No, we will cover the cost if you don't like a product or want to return it to us for any other reason.

Just go to 'Forgotten password' when logging in. You will then receive an email from us to set a new password.

You can change your address in your customer account under the menu item 'Address'.

You can change your password at any time in your customer account under 'Account details'.